Our Story

About Us

Founded in 2009, RIGCOM has since grown to become Australia’s largest independent domestic service provider, with a permanent presence across the country and three branches employing 150 staff.

Furthermore, in 2023, RIGCOM joined the GEV Group, thereby enhancing its capabilities and offering greater support to the wind market in Australia and the Asia-Pacific region.

Today, RIGCOM provides Wind EnergyRope Access, Height Safety, and Engineering solutions to key industry sectors, including renewables.

"RIGCOM offers customised height safety, rope access, wind energy and engineering services for key industry sectors. With extensive project experience across government, construction, energy and for many blue-chip companies, RIGCOM enjoys an industry-wide reputation as true problem solvers for difficult jobs".

Our Approach

RIGCOM Core Values

RIGCOM’s approach is to first understand your individual needs, before designing a solution that is tailored to your requirements using our specialist knowledge and capabilities in rope access, height safety, wind energy and engineering.

Our Commitment
Our key commitment to you is that we expect every project to be done right the first time, every time.

Our Purpose

Protecting life. Sustaining assets.

Our Vision

The leading provider of technical services and engineerd solutions at height.

Our Values

Integrity. Leadership. Client focussed. Teamwork.

ISO Accreditation

We have worked extensively to ensure that RIGCOM meets or exceeds the requirements for external ISO Accreditation. By complying with international standards, we ensure consistent quality management principles and processes across all areas of our business—Rope Access, Height Safety, Wind Energy and Engineering.

AS/NZS ISO 9001:2016

Quality Management Systems.

AS/NZS ISO 45001:2018

Occupational Health and Safety Management Systems.

AS/NZS ISO 14001:2016

Environmental Management Systems.

Holistically, all three of these standards assist RIGCOM in keeping workers and workplace environments safe, but the 14001 Environmental Management Systems and 45001 Occupational Health and Safety Management Systems specifically allow us to maintain workplace healthsafety and environmental standards.

Supporting Safe Work At Height

As the leading provider of technical services and engineered solutions at height, we at RIGCOM are deeply passionate about protecting the health and safety of our at-height workers across all industries and environments. Consequently, we ensure they return home safely to their families at the end of each workday.

Moreover, for many years, we have actively supported the industry’s growth and innovation in working at height. Additionally, as a committed and active member of the Working At Height Association (WAHA), we recognise the vital role the association plays in protecting workers’ safety – a responsibility we do not overlook.

Furthermore, we are proud to be a fully paid Gold Member of the Working At Height Association. As a full member, we diligently operate according to the principles, terms, and conditions set forth by WAHA’s board in their Membership Code of Conduct.

"As an industry ambassador, RIGCOM aligns with the Working At Height Association aims to develop policies, promote training and provide practical information on safe work at height activities for Australian workplaces."

Whether working hundreds of metres above ground level or in confined spaces like tunnels and silos, RIGCOM is skilled at maintaining, servicing and repairing infrastructure that is difficult to reach.

From installing and inspecting height safety systems; providing rope access services to get work completed in an otherwise inaccessible location, or custom-fabricating equipment to keep your workers safe at height, RIGCOM can assist.

Meet the Team

We built our business management structure to respond quickly to client needs, allowing us to focus our resources on completing projects efficiently. By clearly defining lines of responsibility, authority and communication, we ensure a deep understanding of your unique needs. This structure enables us to design custom solutions, leveraging our specialist knowledge and capabilities to meet your requirements effectively.

Leadership Team

Gary Flowers

Chairman

Michael Biddle

CEO

Ian Heslop

Director

James Lockyer

Director